Business Support Manager (Microfinance Project)

About the role

The Business Support Manager will work under the supervision of the Project Coordinator to help vulnerable families access micro‑finance loans, develop sustainable businesses and ensure children stay in school. This role combines business coaching, loan administration and community‑based safeguarding.

Key responsibilities

• Identify and support eligible clients in applying for business loans according to selection criteria.
• Collect loan repayments on schedule and monitor repayment compliance.
• Engage community leaders and stakeholders to facilitate loan repayment and business development.
• Maintain accurate case files and collect required data for each client.
• Provide socio‑educational support to families to reduce stigma and barriers to education.
• Adhere to safeguarding and child‑protection policies, reporting any concerns promptly.
• Deliver business coaching, assist in creating individual business plans and track business progress.

Required profile

• Experience in micro‑finance, community development or business coaching.
• Ability to work directly with clients, families and community leaders.
• Knowledge of child protection and safeguarding practices.
• Strong organizational skills for case‑file management and data collection.
• Commitment to promoting education and child‑rights within remote communities.

Required skills

What we offer

• Opportunity to make a tangible impact on education and livelihoods in Sierra Leone.
• Experience working with a dedicated NGO focused on child protection.