Receptionist & Administrative Assistant

About the role

We are seeking a welcoming, organised and dependable Receptionist & Administrative Assistant to support our shared office environment. The role involves handling visitors, communications and administrative tasks to ensure smooth daily operations.

Key responsibilities

• Greet visitors, direct them to the appropriate staff, and maintain a tidy reception area.
• Answer official calls, WhatsApp messages and general emails professionally.
• Provide approved information about services, programmes, fees and application procedures.
• Record enquiries, pass on messages and follow up on outstanding matters.
• Support applications by providing forms, checking completeness and arranging admissions appointments.
• Maintain accurate visitor, applicant and client records, and schedule meetings.
• Prepare routine documents, organise digital and paper files, and handle deliveries and supplies.
• Share official payment instructions and record payment references following approved procedures.

Required profile

• Secondary school‑leaving qualification; relevant administrative or customer service training is an advantage.
• Clear spoken and written English with a welcoming manner and professional presentation.
• Honesty, punctuality, discretion and dependable follow‑through.
• Ability to manage several requests and seek guidance when priorities conflict.

Required skills

• Confidence using email, WhatsApp, word‑processing software, basic spreadsheets and digital calendars.
• Good organisation, accurate record‑keeping and attention to detail.