Croatian-speaking Pre-Sales Representative (Remote)

About the role

Join a leading European travel‑tech platform as a Croatian‑speaking Pre‑Sales Representative. You will engage homeowners, introduce them to partnership opportunities, and guide them through the early qualification process for vacation‑rental management.

Key responsibilities

• Contact homeowners from client‑provided databases and marketing‑generated leads.
• Conduct pre‑qualification calls, assessing property suitability, licensing, pricing and availability.
• Record and update lead information accurately in CRM systems.
• Assign qualified leads to Sales Managers for follow‑up and conversion.
• Maintain detailed interaction logs and collaborate closely with the Sales Team for smooth handover.

Required profile

• Fluent Croatian (C2) and strong English communication skills.
• Experience in call‑center environments, sales support, lead qualification or customer service.
• Comfortable handling both warm and cold outreach calls.
• Organised, detail‑oriented and able to manage CRM databases.
• Self‑motivated, able to work independently in a remote setting and collaborate within a team.

Required skills

• Aircall – cloud‑based calling platform.
• Pipedrive CRM – lead and pipeline management.
• Internal dashboards and workflow systems.
• Proficiency with Windows 11+ or macOS 13+ operating systems.
• Use of a wired USB headset and reliable broadband internet connection.

What we offer

• 100% remote work with a flexible freelance contract.
• International, multicultural work environment.
• Career development opportunities and gamification incentives.
• Competitive hourly rate of €7 per hour.